Frequently Asked Questions
What to do if I am in immediate danger?
- If you are in immediate danger, call 911. TLC House staff can provide information and support through appropriate channels, but emergency services should be contacted first in urgent situations.
Who is TLC House for?
- TLC House serves women and, in some cases, their children who are seeking a safe, sober, and structured living environment. Many residents have experienced domestic violence, housing instability, or related challenges and are working toward stability and independence.
Do you accept women with children?
- Yes. TLC House may accept women with children when space and circumstances allow. Each situation is reviewed individually to ensure the safety and stability of everyone in the home.
Is TLC House a domestic violence shelter?
Yes. TLC House operates as a domestic violence shelter and also provides sober transitional living. Safety, confidentiality, and stability are central to how the program operates.
Is TLC House a treatment facility?
- TLC House is not a clinical treatment facility. However, residents receive structured support and case management while living in the home. TLC House works with residents to support stability, goal-setting, and connection to appropriate community resources.
What support or services are provided?
- TLC House provides case management and structured support focused on safety, stability, and progress toward independent living. This may include guidance with goal planning, accountability, life skills development, and coordination with community partners. Services are tailored to individual needs and program expectations.
Is TLC House a sober living home?
- Yes. TLC House is a sober living environment. Residents are expected to remain substance-free and follow all house policies related to safety, accountability, and shared responsibility.
Is your location public?
- No. TLC House is a location-protected residence. For the safety of residents and their children, the address is not publicly shared.
What should I bring if I am accepted?
- Residents are encouraged to bring essential personal items such as clothing, hygiene products, important documents, and items needed for their children. Space is limited, and large quantities of belongings may not be permitted. Staff will provide guidance during the intake process.
What items are not allowed?
- For safety reasons, weapons, illegal substances, drug paraphernalia, and other items that could pose a risk to others are not permitted.
- TLC House does not allow narcotic medications on site. Some prescribed medications, such as stimulant medications (for example, Adderall), may be permitted with proper documentation and approval. All medications are reviewed during intake to ensure they align with program policies and the safety of the home.
Can I bring my pets?
Unfortunately, TLC House is not able to accommodate pets.
How long can someone stay at TLC House?
- Length of stay varies depending on individual circumstances, progress, and program requirements. TLC House is intended to provide temporary, transitional housing while residents work toward independent living.
Are residents required to work or participate in programs?
- Yes. Residents are expected to participate in employment, recovery supports, case management, or other approved activities as part of maintaining stability and shared responsibility within the home.
How do I apply or get more information?
- Individuals interested in TLC House can use the Apply for Residency or Contact Us pages on this website to request more information. Due to safety considerations, detailed information is shared through appropriate channels.
Do you accept walk-ins or offer tours?
- No. For safety and confidentiality reasons, TLC House does not accept walk-ins or offer public tours.
I am a referral agency or caseworker. How can I connect?
- Referral partners may contact TLC House through the Contact Us page or by phone at 260-624-2272 to discuss eligibility, availability, and next steps.
Still Have Questions?
- We understand that reaching out during a difficult time can feel overwhelming. TLC House staff are available to provide information, answer questions, and help determine next steps in a safe and respectful way.
- To learn more or begin the process, please use the Apply for Residency or Contact Us pages on this website.
- Referral agencies and professionals may also contact 260-624-2272.
- For immediate safety concerns, please contact 911.